Question 1

What is The Guest Edit?

Accepted Answer

The Guest Edit is the business brand of The Guest Edit LLC. Visit our Services page to explore the offerings listed on our website.

Question 2

Is The Guest Edit new to the event industry?

Accepted Answer

The Guest Edit may be the new kid at the party, but we've been attending these things professionally for over 30 years. From wedding DJs to launching one of St. Louis's early photo booth companies, we've spent decades learning what makes events unforgettable—and what guests wish someone had thought of. The Guest Edit is our next chapter, focused entirely on guest hospitality.

Question 3

Where can I find your services?

Accepted Answer

Our Services page describes our listed offerings. If you have questions about a service or a particular request, contact us.

Question 4

Can I request something that isn’t listed?

Accepted Answer

Yes. Send us a message with a brief description of what you need, your general location, and your preferred timing. We can discuss whether your request is a fit.

Question 5

Where do you provide services?

Accepted Answer

We are based in Wentzville and serve St. Charles County and Greater St. Louis, including St. Charles, Lincoln, Warren, and St. Louis counties, plus Franklin and Jefferson counties and St. Louis City. Select Metro East Illinois locations are available by request. Our Service Area page lists the details.

Question 6

Is travel included?

Accepted Answer

Yes — travel within 30 one-way driving miles of our Wentzville home base is included. Beyond that, travel is charged at $1.50 per excess mile traveled, including return travel and any separately required collection trip. Services sharing one vehicle trip are charged once. Your travel fee is calculated automatically from your venue address when you build your event; multi-stop routes or extra trips are quoted before booking. Details are on our Service Area page.

Question 7

How do I get started?

Accepted Answer

Explore our Services page, then send us a message with the service you’re interested in and a brief description of your needs.

Question 8

What should I include in my inquiry?

Accepted Answer

Include your name, preferred contact information, requested service, general service location, preferred date, and any relevant details. Please avoid sending passwords, entry codes, or full payment card information in an initial inquiry.

Question 9

Does sending an inquiry mean I have a confirmed booking?

Accepted Answer

An inquiry starts the conversation. Before making plans around a booking, make sure you have received an explicit booking confirmation and understand any associated terms.

Question 10

Can I ask about a specific date?

Accepted Answer

Yes. Include your preferred date and any flexibility in your inquiry so we can discuss scheduling.

Question 11

Can I ask about a last-minute request?

Accepted Answer

Yes. Contact us with your requested service and timing. Please check availability directly before relying on a last-minute booking.

Question 12

Can I inquire about recurring services?

Accepted Answer

Yes. Tell us which service you need and how often you would like it. We can discuss whether a recurring arrangement is available.

Question 13

Can I share preferences or special requirements?

Accepted Answer

Yes. Include relevant preferences when you inquire so we can discuss your needs before you book. Share only the personal information necessary to explain your request.

Question 14

Where can I find pricing?

Accepted Answer

Review the pricing information included on the relevant service page. If a price isn’t listed or your request needs additional detail, contact us to discuss it.

Question 15

How do I know what is included?

Accepted Answer

Review the service description and any written quote or agreement provided for your booking. Ask about anything unclear before accepting the service.

Question 16

Is a deposit required?

Accepted Answer

For bookings made more than seven calendar days before the event, 50% is due at booking and the remaining balance is due seven calendar days before the event. Bookings made seven or fewer calendar days before the event require 100% payment at booking. You accept our Booking Terms at checkout; no separate contract is required. Deadlines use Central Time. Your finalized quote shows the total agreed price, the amount due at booking, and the remaining balance with its exact due date. Cancellation and refund terms are provided separately.

Question 17

Which payment methods can I use?

Accepted Answer

Use the payment options presented in your booking or invoice instructions. Contact us if you have questions before making a payment.

Question 18

What if I need to change my request?

Accepted Answer

Contact us with the changes you would like to make. Ask for written acknowledgment of any revised scope, price, or schedule before proceeding.

Question 19

Should I send payment details by email?

Accepted Answer

Please do not email full card numbers, card security codes, or account passwords. Use the payment method provided for your booking.

Question 20

How do I request a reschedule or cancellation?

Accepted Answer

Contact us with your name, booking number, and event date. Deadlines, fees, and the free date-change rule are explained in our Cancellation and Rescheduling Policy.

Question 21

Where can I find refund information?

Accepted Answer

Refunds are explained in our Cancellation and Rescheduling Policy. Contact us if you need help understanding how those terms apply to your situation.

Question 22

What should I do if I have a concern about a service?

Accepted Answer

Contact us with your booking details and a clear description of your concern so we can review it.

Question 23

How should I prepare for my service?

Accepted Answer

Review any instructions provided for your booking. If you have questions about access, supplies, your presence, or other arrangements, contact us before the scheduled service.

Question 24

Where can I learn how you handle personal information?

Accepted Answer

Read our Privacy Policy for information about how personal information is collected, used, shared, and retained.

Question 25

How do I ask a privacy question?

Accepted Answer

Contact us with your question or request. Please avoid including unnecessary sensitive information.

Question 26

What if I haven’t received an expected email?

Accepted Answer

Check your spam or junk folder and verify the email address you supplied. If the message is still missing, contact us with your name and the details of your inquiry or booking.

Question 27

What if I’m unsure whether a payment or booking went through?

Accepted Answer

Contact us to check its status before submitting another payment or booking request.

Question 28

How can I contact you?

Accepted Answer

Use our contact form.

Question 29

What information helps you answer my question?

Accepted Answer

Include the service or booking you’re asking about, your general location when relevant, and a brief explanation of what you need.

Frequently Asked Questions

About The Guest Edit

Inquiries and Booking

Pricing and Payments

Changes and Service Questions

Privacy and Communication

Contact The Guest Edit

Still Have a Question?